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Home / Revenue Cycle Management / Claims Submission

Revenue cycle management

Claims Submission

Clean claims scrubbed and sent to every payer on time, so you get paid faster with fewer rejections.

Why practices choose us

One team for your whole revenue cycle

  • 3.99% of collections, no setup fee
  • Two months of free credentialing with our billing service
  • AAPC-certified coders and a HIPAA-trained team
  • Practices in all 50 states

See pricing & guide →

claims submission

What is claims submission?

Industry estimates suggest that inefficient claims processing can cost a medical practice 10–14% of its revenue.

Our claims submission process keeps your insurance claims organized and moving, which protects your revenue. Because this step matters so much, our specialists review each claim and fix problems before it goes to the payer, and our claim-scrubbing software catches about 90% of the errors that would otherwise cause rejections.

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How it works

From charge entry to a paid claim

Charge review

Every charge is checked against the visit note, the patient's coverage and the payer's rules before it is billed.

Claim scrubbing

Claims run through clearinghouse and payer edits to catch coding, modifier and demographic errors before they are sent.

Electronic submission

Clean claims go out electronically on time, with paper or portal submission for payers that require it.

Acknowledgement tracking

We watch every clearinghouse and payer report and fix rejected claims straight away, so nothing sits unsent.

Frequently asked questions

What is the difference between a rejected and a denied claim?

A rejected claim never entered the payer's system because of an error such as a wrong ID or missing field; it is corrected and resent. A denied claim was processed but not paid, and needs a correction or an appeal.

Which clearinghouses do you work with?

We work in the clearinghouse connected to your billing software or EHR, such as Availity, Waystar, Office Ally or TriZetto, so there is nothing new for your staff to set up.

Do you handle secondary and tertiary claims?

Yes. Once the primary payer pays, we bill the secondary and tertiary payers with the correct payment information attached.

How do I know my claims were sent?

You receive regular reports showing claims submitted, accepted, rejected and paid, and you can ask your account manager about any claim at any time.

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