Medical Billing & AR Follow-Up Specialist

About the role

We are looking for a Medical Billing & AR Follow-Up Specialist to work unpaid and denied claims for our US healthcare clients and help them get paid in full and on time.

What you will do

• Follow up on unpaid claims with US insurance companies by phone and payer portals
• Review denials, find the cause and correct, resubmit or appeal claims
• Work aging AR reports and prioritize high-value and time-sensitive claims
• Document every action clearly in the client's billing system
• Flag denial trends to your team lead

What we are looking for

• 1+ year of experience in US medical billing or AR follow-up
• Good knowledge of Medicare, Medicaid and commercial payers
• Understanding of CPT, ICD-10, modifiers, CARC/RARC codes and appeals
• Clear spoken and written English for calls with US payers
• Able to work US business hours

What we offer

• Training on our processes, payer rules and billing software
• A supportive team and a clear path to senior and team lead roles
• Long-term, stable work with US clients